The Passenger PlatformMetrolink urges passengers waiting for a train to stay behind the thick yellow line on the platform until the train has come to a complete stop. No running is allowed on the platforms. Boarding times are limited so passengers are expected to be ready to board as soon as the train comes to a full stop.
The Train RideAll passengers are expected to hold the handrail when using the steps, and store all personal items and bags under the seat in front of them or on their laps. No items can be stored in the train's aisle.
It is against Metrolink's policy for passengers to lean on the doors or hold them open for other passengers. Passengers traveling with a bicycle are required to store them at designated places. Bicycles can be secured by the straps located across from the train's restrooms.
Track SafetyIt is illegal for community members to play or walk along the train tracks. When gates are down and the bells are ringing, pedestrians must stop and wait for the train to pass. The tracks can be crossed only at appropriately marked areas. As with any vehicle crossing, it's up to the individual to look both ways before attempting to pass through.
Self AwarenessPassengers on the Metrolink should be aware of their surroundings at all time according to the Metrolink website. It includes watching and reporting unusual behaviors of other passengers and protecting any personal items. Passengers are supposed to contact the local police department or Metrolink's security officers if there are problems.
Accidents and ImprovementsMetrolink experienced three major passenger train crashes between 2002 and 2010 that resulted in 39 deaths and nearly 500 injuries. A 2002 crash in Placentia with a freight train that left two dead was determined to be the fault of the freight train crew. Eleven people died in a 2005 crash in Glendale caused by a car that was parked on the train tracks. The most fatal crash was in 2008 in Chatsworth, where the passenger train collided head on with freight train. It left 26 dead and 135 injured.
In 2010, Metrolink introduced 117 new train cars with crash-absorbing carriages with collapsible impact zones. The cars, the first of their kind in the country, cost $230 million according to the "Los Angeles Times." The Metrolink is a regional rail system that provides commuter and passenger services in the Southern California area. It serves more than 40,000 passengers per day, and improved the safety of its cars in the wake of three bad accidents. The system travels between a variety of counties in California including Los Angeles, Orange, Riverside, San Bernardino and Ventura.